[vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1665586293325{padding-top: 20px !important;padding-bottom: 20px !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column][woodmart_title size=”large” font_weight=”700″ color=”alt” align=”left” woodmart_css_id=”6349ba5491cb3″ title=”Shipping Policy” title_width=”100″ css=”.vc_custom_1665776225412{margin-bottom: 25px !important;}” title_custom_color=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJjb2xvciI6WyIgLndvb2RtYXJ0LXRpdGxlLWNvbnRhaW5lciJdfSwic2VsZWN0b3JfaWQiOiI2MzQ5YmE1NDkxY2IzIiwiZGF0YSI6eyJkZXNrdG9wIjoiIzAwMDAwMCJ9fQ==” woodmart_empty_space=””][vc_row_inner content_placement=”middle” row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column_inner][woodmart_responsive_text_block size=”custom” color_scheme=”custom” align=”left” woodmart_css_id=”6349ba71a2c92″ content_width=”100″ inline=”no” color=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJjb2xvciI6WyIgLndvb2RtYXJ0LXRleHQtYmxvY2siXX0sInNlbGVjdG9yX2lkIjoiNjM0OWJhNzFhMmM5MiIsImRhdGEiOnsiZGVza3RvcCI6IiMwMDAwMDAifX0=” text_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud29vZG1hcnQtdGV4dC1ibG9jayJdfSwic2VsZWN0b3JfaWQiOiI2MzQ5YmE3MWEyYzkyIiwiZGF0YSI6eyJkZXNrdG9wIjoiMTZweCJ9fQ==” woodmart_empty_space=””]At idonia luxe we are committed to providing our clients with the best service possible! Your order will be processed within 48 hours of payment. We are not responsible for carrier delays from the post office, natural disaster delays, or delays due to the holiday. We strongly suggest not booking a hair appointment until you have received your order.[/woodmart_responsive_text_block][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1665586293325{padding-top: 20px !important;padding-bottom: 20px !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column][woodmart_title size=”medium” font_weight=”600″ align=”left” woodmart_css_id=”6349ba861e2d1″ title=”INCORRECT SHIPPING INFORMATION” title_width=”100″ css=”.vc_custom_1665776270004{margin-bottom: 20px !important;}” woodmart_empty_space=””][woodmart_responsive_text_block size=”custom” color_scheme=”custom” align=”left” woodmart_css_id=”6349ba9043453″ content_width=”100″ inline=”no” color=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJjb2xvciI6WyIgLndvb2RtYXJ0LXRleHQtYmxvY2siXX0sInNlbGVjdG9yX2lkIjoiNjM0OWJhOTA0MzQ1MyIsImRhdGEiOnsiZGVza3RvcCI6IiMwMDAwMDAifX0=” text_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud29vZG1hcnQtdGV4dC1ibG9jayJdfSwic2VsZWN0b3JfaWQiOiI2MzQ5YmE5MDQzNDUzIiwiZGF0YSI6eyJkZXNrdG9wIjoiMTZweCJ9fQ==” woodmart_empty_space=””]If a package is returned to idonia luxe due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. Idonia luxe is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.[/woodmart_responsive_text_block][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1665586293325{padding-top: 20px !important;padding-bottom: 20px !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column][woodmart_title size=”medium” font_weight=”600″ align=”left” woodmart_css_id=”6349ba9c816d1″ title=”LOST OR STOLEN PACKAGES” title_width=”100″ css=”.vc_custom_1665776292469{margin-bottom: 20px !important;}” woodmart_empty_space=””][woodmart_responsive_text_block size=”custom” color_scheme=”custom” align=”left” woodmart_css_id=”6349baa60dc52″ content_width=”100″ inline=”no” color=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJjb2xvciI6WyIgLndvb2RtYXJ0LXRleHQtYmxvY2siXX0sInNlbGVjdG9yX2lkIjoiNjM0OWJhYTYwZGM1MiIsImRhdGEiOnsiZGVza3RvcCI6IiMwMDAwMDAifX0=” text_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud29vZG1hcnQtdGV4dC1ibG9jayJdfSwic2VsZWN0b3JfaWQiOiI2MzQ5YmFhNjBkYzUyIiwiZGF0YSI6eyJkZXNrdG9wIjoiMTZweCJ9fQ==” woodmart_empty_space=””]

Idonia luxe is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, idonia luxe will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

WE USE STANDARD SHIPPING WHICH RANGES FROM 5-7 BUSINESS DAYS, AFTER COMPLETION OF ORDER, DEPENDING UPON YOUR LOCATION.

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